Privacy Policy

1. Information We Collect

We collect information that you provide directly to us when using our services:

• Personal Information: Name, email address, phone number
• Booking Information: Pickup/dropoff locations, dates, times
• Payment Information: Credit card details (processed securely)
• Usage Data: How you interact with our website and services

2. How We Use Your Information

We use the information we collect to:

• Process and fulfill your bookings
• Communicate with you about your reservations
• Send promotional offers (with your consent)
• Improve our services and customer experience
• Comply with legal obligations

3. Information Sharing

We do not sell your personal information. We may share your information with:

• Service Providers: Payment processors, booking systems
• Chauffeurs: Only information necessary to complete your trip
• Legal Requirements: When required by law or legal process
• Business Transfers: In connection with merger or acquisition

4. Data Security

We implement industry-standard security measures to protect your information:

• SSL encryption for all data transmission
• Secure payment processing through PCI-compliant providers
• Regular security audits and updates
• Limited employee access to personal data

5. Cookies and Tracking

We use cookies and similar technologies to:

• Remember your preferences and settings
• Analyze website traffic and usage patterns
• Personalize content and advertisements
• Improve website functionality

You can control cookies through your browser settings.

6. Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate data
• Request deletion of your data
• Opt-out of marketing communications
• Object to certain data processing

To exercise these rights, contact us at hello@oregontowncar.com

7. Data Retention

We retain your personal information for as long as necessary to provide services and comply with legal obligations. Booking records are kept for 7 years for tax and legal purposes. Marketing data is retained until you unsubscribe.

8. International Data Transfers

If you are located outside the United States, please note that we transfer, process, and store your information in the US. We ensure appropriate safeguards are in place for international data transfers.

9. Children's Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from children. If you believe we have collected such information, please contact us immediately.

10. Changes to Privacy Policy

We may update this Privacy Policy periodically. We will notify you of significant changes by email or prominent notice on our website. Your continued use after changes constitutes acceptance.

11. Contact Us

If you have questions about this Privacy Policy or our data practices: